1. Who We Are
Kofi Kade is a Sri Lankan-inspired sandwich bar and restaurant located at 636 Cathcart Road, Glasgow G42 8AA, Scotland. We are committed to protecting your privacy and being transparent about how we collect and use your personal information.
Data Controller: Kofi Kade
Address: 636 Cathcart Road, Glasgow G42 8AA, Scotland
Contact: Contact us through our contact form
2. Information We Collect
2.1 Information You Provide to Us
- Contact Information: When you use our contact form, we collect your name, email address, phone number (optional), and message content
- Catering Inquiries: Information about your event, dietary requirements, and contact preferences
- Online Orders: When you order through our partners (Deliveroo, Gloria Food), they handle your personal information according to their privacy policies
2.2 Information We Collect Automatically
- Website Usage: Pages visited, time spent on site, browser type, device information
- Google Analytics: Anonymized data about how you use our website (only if you consent to analytics cookies)
- Google Maps: Location data when you interact with our embedded map
- Cookies: See our Cookie Policy for detailed information
3. How We Use Your Information
3.1 Legal Basis for Processing
We process your personal data under the following legal bases:
- Consent: For marketing communications and analytics cookies
- Legitimate Interest: To respond to inquiries and improve our services
- Contract Performance: To fulfill catering orders and reservations
3.2 Purposes of Processing
- Responding to your contact form submissions and catering inquiries
- Providing customer support and assistance
- Improving our website and services through analytics (with your consent)
- Ensuring website security and preventing fraud
- Complying with legal obligations
4. Google Services Integration
4.1 Google Workspace
We use Google Workspace for business operations, including email management and document storage. Your contact form submissions may be processed through Google's servers. Google's privacy policy applies to this processing.
4.2 Google Analytics
With your consent, we use Google Analytics to understand how visitors use our website. This helps us improve your experience. The data collected is anonymized and includes:
- Pages visited and time spent on site
- Geographic location (city/country level)
- Device and browser information
- Referral sources
4.3 Google Maps
Our website includes an embedded Google Map showing our location. When you interact with this map, Google may collect location data and other information according to their privacy policy.
5. Data Sharing and Third Parties
5.1 Third-Party Services
- Google LLC: For analytics, maps, and business services
- Deliveroo: For online food ordering (governed by their privacy policy)
- Gloria Food: For pre-order collection services (governed by their privacy policy)
- Instagram: For social media integration
5.2 Data Transfers
Some of our service providers (particularly Google) may transfer data outside the UK/EEA. These transfers are protected by appropriate safeguards including:
- Google's EU-US Data Privacy Framework certification
- Standard Contractual Clauses approved by the UK ICO
- Technical and organizational security measures
6. Data Retention
- Contact Form Data: Retained for 2 years or until you request deletion
- Analytics Data: Anonymized data retained for 26 months (Google Analytics default)
- Cookie Consent Records: Retained for 1 year
- Website Logs: Retained for 6 months for security purposes
7. Your Rights Under UK GDPR
You have the following rights regarding your personal data:
- Right of Access: Request a copy of the personal data we hold about you
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a structured format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent for marketing or analytics
To exercise any of these rights, please contact us. We will respond within one month.
8. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.
You can manage your cookie preferences at any time by clicking: Cookie Settings
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- SSL encryption for data transmission
- Secure hosting with regular security updates
- Access controls and staff training
- Regular security assessments
10. Children's Privacy
Our website is not intended for children under 13 years old. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
11. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date.
12. Contact Us
If you have any questions about this privacy policy or how we handle your personal data, please contact us:
- Email: Use our contact form
- Address: Kofi Kade, 636 Cathcart Road, Glasgow G42 8AA, Scotland
- Phone: Visit us during opening hours (Tue-Thu: 11 AM - 4 PM, Fri-Sun: 11 AM - 6 PM)
13. Complaints
If you're not satisfied with how we've handled your personal data, you have the right to lodge a complaint with the UK's supervisory authority:
Information Commissioner's Office (ICO)
Website: ico.org.uk
Phone: 0303 123 1113