Terms of Service

Terms and conditions for using our website and services

Last updated: January 14, 2025

1. Agreement to Terms

By accessing and using the Kofi Kade website (kofikade.com and related domains), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. About Kofi Kade

Kofi Kade is a Sri Lankan-inspired sandwich bar and restaurant located in Glasgow, Scotland. We provide:

  • Restaurant dining services
  • Takeaway and delivery food services
  • Catering services for events and businesses
  • Online ordering through third-party platforms
  • Retail sauce products

Business Details:
Kofi Kade
636 Cathcart Road, Glasgow G42 8AA, Scotland
Operating Hours: Tuesday-Thursday: 11 AM - 4 PM, Friday-Sunday: 11 AM - 6 PM
Closed: Mondays

3. Website Usage

3.1 Permitted Use

You may use our website for:

  • Viewing our menu and restaurant information
  • Making catering inquiries through our contact form
  • Accessing our location and opening hours
  • Following links to our social media accounts
  • Ordering food through integrated third-party services

3.2 Prohibited Use

You agree not to:

  • Use the website for any unlawful purpose or in violation of any local, state, national, or international law
  • Transmit any malicious code, viruses, or other harmful computer code
  • Attempt to gain unauthorized access to our systems or networks
  • Copy, modify, distribute, or publicly display our content without permission
  • Use automated systems to extract data from our website
  • Impersonate Kofi Kade or its employees in any communications

4. Online Ordering and Third-Party Services

4.1 Deliveroo Integration

Food delivery orders are processed through Deliveroo. When you place an order through Deliveroo:

  • You enter into a contract with Deliveroo, not directly with Kofi Kade
  • Deliveroo's terms of service and privacy policy apply
  • Payment is processed by Deliveroo
  • Delivery times and fees are determined by Deliveroo
  • Order disputes should be directed to Deliveroo customer service

4.2 Gloria Food Pre-Orders

Collection pre-orders are processed through Gloria Food. When you place a pre-order:

  • Gloria Food's terms of service apply to the ordering process
  • You must collect your order during our operating hours
  • Payment terms are as specified on the Gloria Food platform
  • Collection times are subject to kitchen capacity

5. Catering Services

5.1 Catering Inquiries

When you submit a catering inquiry through our contact form:

  • Your inquiry does not constitute a binding order
  • We will respond with a custom quote and terms
  • A separate catering agreement may be required for large events
  • Pricing is subject to change based on requirements and timing

5.2 Catering Terms

  • Minimum Notice: 48 hours for small orders, 1 week for large events
  • Cancellation: 24 hours notice required to avoid charges
  • Allergies: You must inform us of any allergies or dietary requirements
  • Payment: Payment terms will be specified in your catering quote

6. Intellectual Property

6.1 Our Content

All content on this website, including but not limited to text, graphics, logos, images, recipes, and software, is the property of Kofi Kade and is protected by copyright and trademark laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes, subject to these terms.

6.3 Trademark Notice

"Kofi Kade" and our logo are trademarks of Kofi Kade. You may not use our trademarks without our express written permission.

7. Food Safety and Allergies

7.1 Allergen Information

We take food allergies seriously. However:

  • Our kitchen handles multiple allergens including nuts, dairy, gluten, and eggs
  • Cross-contamination may occur despite our best efforts
  • You must inform us of any allergies when ordering
  • We cannot guarantee that any item is completely free from allergens
  • If you have severe allergies, please consult with our staff before ordering

7.2 Dietary Information

While we offer halal and vegan-friendly options:

  • Menu items are subject to change without notice
  • Ingredients and preparation methods may vary
  • We recommend checking with staff for current dietary information

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy and Cookie Policy, which are incorporated into these terms by reference.

9. Disclaimers and Limitation of Liability

9.1 Website Disclaimer

Our website is provided "as is" without warranties of any kind. We do not guarantee that:

  • The website will be available at all times
  • Information on the website is always current or accurate
  • The website will be free from errors or security vulnerabilities
  • Third-party links will be functional or appropriate

9.2 Limitation of Liability

To the fullest extent permitted by law, Kofi Kade shall not be liable for:

  • Any indirect, incidental, special, or consequential damages
  • Loss of profits, data, or business opportunities
  • Damages arising from your use of third-party services (Deliveroo, Gloria Food)
  • Food allergies or dietary restrictions not properly communicated to us
  • Any damages exceeding the amount paid for our services

9.3 Force Majeure

We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, strikes, or supply chain disruptions.

10. User Content and Communications

10.1 Contact Form Submissions

When you submit information through our contact form:

  • You grant us permission to use your information to respond to your inquiry
  • You warrant that your information is accurate and truthful
  • You agree not to submit spam, promotional content, or offensive material
  • We may retain your communication for record-keeping purposes

10.2 Social Media

If you interact with our social media accounts or tag us in posts:

  • You give us permission to share, comment on, or feature your content
  • Your posts are subject to the respective social media platform's terms
  • We may remove or report inappropriate content

11. Modifications to Terms

We reserve the right to modify these terms of service at any time. Changes will be effective immediately upon posting on our website. Your continued use of the website after changes are posted constitutes your acceptance of the new terms.

Material changes will be indicated by updating the "Last updated" date at the top of this page.

12. Governing Law and Jurisdiction

These terms of service are governed by the laws of Scotland and the United Kingdom. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the Scottish courts.

13. Severability

If any provision of these terms is found to be unenforceable or invalid, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.

14. Contact Information

If you have any questions about these terms of service, please contact us:

  • Email: Use our contact form
  • Address: Kofi Kade, 636 Cathcart Road, Glasgow G42 8AA, Scotland
  • Phone: Visit us during opening hours
  • Opening Hours: Tuesday-Thursday: 11 AM - 4 PM, Friday-Sunday: 11 AM - 6 PM

15. Acknowledgment

By using this website, you acknowledge that you have read, understood, and agree to be bound by these terms of service. You also acknowledge that these terms constitute the entire agreement between you and Kofi Kade regarding your use of the website.